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Buburuza uses passwordless account sign-in. There is no account login password to change or reset. These instructions cover the current web flow; mobile labels may differ. Use only the options shown by your app.

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Sign in

  1. Open the official Buburuza app from your usual trusted entry point.
  2. Use the sign-in method offered for your existing account: a passkey or an email one-time code.
  3. If an authenticator challenge appears, enter the current code for that account.
  4. After signing in, check the selected personal or company space before continuing.
If a passkey is missing, check the device or password manager where it was saved. Use another method offered by the sign-in screen. Creating a second account does not recover the first one.

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Manage passkeys

Open Settings → Passkeys to review your saved credentials. To add a passkey, follow the device prompt and check that the new entry appears. Before removing one, make sure you have another working sign-in method. A security change may require you to confirm your identity again.

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Use an authenticator

Use the authenticator option shown in your security settings. Keep its setup key private and enter a current code to confirm setup. Repeated incorrect codes can temporarily prevent another attempt; wait for the time shown before retrying.

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Recover access

Use a recovery-code option only when the app offers it for your account. Enter the code in the app, never in a support message. If the flow returns a replacement recovery code, save it securely. If no recovery option works, contact support.

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Review sessions

Open the sessions or security area and inspect the device and activity information. Select the session you intend to revoke. Read the action label carefully: ending another session and signing out everywhere have different effects.

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Older mobile instructions

The restored password-login, password-reset and SMS-login instructions do not describe the current passwordless account flow and have been removed. A device unlock code or biometric prompt is separate from account sign-in and recovery. Follow your app’s own device-security controls. Never send support a one-time code, authenticator setup key, recovery code, private key or wallet recovery phrase. For signup and verification, see Onboarding and security.