Skip to main content
These instructions cover the current web app. Check the selected space before changing company settings. Mobile screens may use different labels; do not assume a setting exists unless your app shows it.

​
Profile and company details

Open Settings and select the profile or company area. Edit only the fields offered there, complete any identity check and save. For a locked verified field, contact support and explain what needs correcting. Do not attach identity documents to an initial support message.

​
Notifications

Open Settings → Notifications and review the categories shown for your account. Optional product messages and security notices have different controls. Changing a preference does not change a payment’s status or remove an obligation. If an expected notification is missing, check your account email and mail filters, and the device permission where push notifications are used.

​
Appearance and device settings

Use the appearance options available in your app. A display currency does not convert funds. Device widgets and travel-mode instructions from earlier drafts are not current product guidance. The platform has no travel-mode workflow; see Onboarding and security.

​
Updated agreements

When the app asks you to review updated agreements, open the documents shown and read them before accepting. Keep the acceptance result separate from payment or verification status.

​
Get help

Use Get help or Support for account access, verification, a payment problem or an account-closure request. Choose the relevant topic and describe what happened. For a payment issue, include the existing transaction reference and the error you saw; do not submit the payment again just to obtain another reference. Keep one-time codes, recovery material, private keys and full bank details out of the message. Support can direct you to a secure process if more information is needed.

​
Feedback

Use Feedback for product suggestions. If you need an answer about your account, use Support instead. See Support for the current contact channels.